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HLT33115 Certificate III in Health Services Assistance

Mater Education’s Health Services Assistance course gives you the opportunity to gain the knowledge and skills you need to work in a dynamic health environment, helping health professional staff take care of clients in various roles including:

  • assistant in nursing
  • patient care attendant
  • personal carer
  • orderly
  • wards person.

You'll study and train onsite at Mater’s world-class clinical simulation facility, where a faculty of contemporary expert clinicians and educators will help you learn through a practical, problem solving approach.

On completion you’ll graduate with a HLT33115 Certificate III in Health Services Assistance qualification, and be ready to pursue a rewarding career.

Entry requirements

Mater Education wants everyone enrolled into the program to have every opportunity to succeed at their study. Our program is dynamic, and delivered in a way that caters to all learning styles.

When applications are open, you will need to complete an online application including:

1. addressing the following three criteria:

  • What motivates you to pursue a career in healthcare at this time?
  • Why do you think the Mater Education program would suit you?
  • How do you plan to balance your life, work and full-time study commitments while undertaking the health services assistance program?

2.  details of your work history and voluntary experience

3. details of any prior education, including copies of any qualifications, statements of attainment or a transcript of completed study and/or your Senior Secondary Certificate of Education awarded for the completion of year 12.

Applicants that address the defined criteria as published and whose answers are clear and informative will progress to the next stage. 

Stage 1: To set you up for success, we'll ask you to undergo a language, literacy and numeracy (LLN) evaluation before starting the program. The LLN evaluation will give us an insight into your reading, writing and numeracy skills, and help us plan any extra support you may need to succeed in the program. 

Stage 2: Applicants who display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) in both reading and numeracy will be invited to an interview, and complete a writing assessment at Mater Education. 

To be a health services assistant you need to be responsible, physically fit, mentally alert and practical. You also need to be able to carry out all of the physical activities that are a part of caring for someone.

Certificates and permits
Confirmation of your enrolment as a Health Services Assistant student is subject to the completion of a criminal history check (Fit2Work).

To complete clinical placement, you will also be required to obtain a Blue Card. This is free for students and will be discussed at the interview stage. (If you have any questions about Blue Card requirements, please contact us.)

You need to be immunised, or in the process of being vaccinated, for the following communicable diseases:

  • Hepatitis B
  • Varicella (chicken pox)
  • MMR (measles, mumps and rubella)
  • Pertussis (whooping cough)
  • Seasonal vaccinations (influenza) as required.

Duration and dates

Classes are held over two days each week, except for your vocational experience that will run five days a week over a two-week period. Part of the course involves self-directed study, but tutorials will be available to help you with your learning.

January 2018 Intake Dates

January 2018 — June 2018 (Orientation 25 January 2018)
Classes are held on Thursdays, with either Wednesdays or Fridays for skills practice.

See course timetable here.


Full Fee-paying student—$3,300  RPL
Certificate III Guarantee—$752 * 
Certificate III Guarantee with Concession—$206*
* Certificate III eligibility requirements
Mater Education offers a payment plan for the Health Services Assistance course fees. To pay your fees this way you’ll need to make three to five non-refundable payments—the first before the start of the course.
There are no administration fees or interest charges, and no extra charges for credit card payments. If you’re eligible for the Certificate III Guarantee or paying full fees, please contact us to find out about our payment plan.

Additional costs:
As part of your enrolment you may need to buy:

  • closed-in black shoes

  • black tailored pants or a knee-length black skirt (preferably with pockets).

You’ll also be responsible for any expenses relating to demonstrating immunity or vaccination.
Cancellation and refund policy.

Vocational placement

Vocational placement consolidates your knowledge within the real or simulated healthcare environment by giving you the opportunity to apply theory to practice. It happens at the end of the semester at one of Mater’s hospitals.
Your two-week block of five days per week could be in:

  • acute medical

  • acute surgical

  • acute rehabilitation

  • perioperative

  • ward services.

Learning outcome

On completion you’ll graduate with a HLT33115 Certificate III in Health Services Assistance qualification that will carry the Nationally Recognised Training logo. Should you leave the course before you complete it, you’ll receive a Statement of Attainment for any units of competence you’ve completed.

Course outline

Core units

BSBMED301 Interpret and apply medical terminology appropriately
This unit contains the knowledge and skills you need to:

  • understand and respond to instructions

  • carry out routine tasks and communicate with a range of internal/external clients in a medical environment

  • use appropriate medical terminology.

CHCCOM005 Communicate and work effectively in health or community services
This unit gives you the skills and knowledge you need to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.
CHCDIV001 Work with diverse people
This unit gives you the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations.

HLTINF001 Comply with infection prevention and control policies and procedures
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
HLTWHS001 Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

HLTAAP001 Recognise healthy body systems

This unit provides the basic level of knowledge of anatomy and physiology needed to recognise healthy body systems.

BSBWOR301 Organise personal work priorities and development
This unit equips you with the skills and knowledge to organise your own work schedules, to minotr and obtain feedback on work performance and to maintain required levels of competence.

Elective units

CHCCCS002 Assist with movement
This unit provides the knowledge and skills you need to support clients who need assistance with basic physical movement.
CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge you need to respond effectively to behaviours of concern in clients and others.
CHCCCS026 Transport individuals
This unit describes the skills and knowledge you need to transport of clients from one location to another at a particular site (or to other sites) safely, quickly and efficiently.
CHCCCS012 Prepare and maintain beds 
This unit describes the skills and knowledge required to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.

CHCCCS011 Meet personal support needs 
This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living. 

CHCCCS010 Maintain high standard of service

This unit describes skills and knowledge you’ll need as a care assistance worker (or other worker who has contact with clients) to deliver and maintain a high standard of service.

BSBFLM312 Contribute to team effectiveness
This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation.

HLTAID003 Provide first aid
This unit describes the skills and knowledge you need to provide a first aid response to a casualty.

Expression of interest for next available intake