Students that have enrolled in a program of study are required to submit a formal, written notification of their intention to withdraw from the program by completing Mater Education’s Withdrawal Form
Where students have been provided with uniforms, identification cards, and/or loan equipment or books these items must be returned to Mater Education. Diploma of Anaesthetic Technology students are also required to complete a clearance form as part of the withdrawal process.
Mater Education reserves the right to charge a student withdrawing from a course a fee for any item that has not been returned.
Students will not receive acknowledgement of their study e.g. statement of attainment unless all fees have been paid in full and all Mater resources provided to the student e.g. uniforms or text books are returned in good order.
Mater Education Limited (MEL) will repay to any MEL student who is, or would be, enrolled in a VET unit of study, any upfront payment of VET tuition fees if the student withdraws from that unit of study on or before the relevant census date.
Students who have requested VET FEE-HELP assistance who remain enrolled after the published census date will incur a VET FEE-HELP debt. Where a MEL student withdraws from a VET unit of study after the relevant census date, after consideration of any special circumstances that may apply, any refund of VET tuition fees or re-crediting of VET FEE-HELP is at the discretion of MEL’s Chief Executive Officer.
You can also find more information in Mater Education's non-academic grievance policy